January 29, 2024
When you need to hire a home care agency, it’s crucial to find a service that aligns with your specific needs. Here are some key questions to ask when screening agencies, along with insights into how Wellspring Personal Care addresses these concerns.
Does the level of care provided match my needs?
Understanding the type of care an agency provides is essential. Most home care agencies provide non-medical basics such as light housekeeping, companionship, and meal preparation. But if the care recipient has skilled care needs and healthcare issues that need nurse management, you will still need to find an agency that is licensed to provide medical care. This may include administering medications, incontinence care, ostomy care, and many other services. Wellspring provides skilled nursing care for such clients, as well as non-medical services.
What kind of training do you provide your caregivers?
The quality of care greatly depends on the training of caregivers. Wellspring Personal Care ensures our staff is well-trained, both initially and through ongoing education, to provide the best care possible. Wellspring Personal Care provides a regular program of pre-assignment and ongoing training for all staff. In addition, clients may request a face-to-face meeting with caregivers prior to the start of service.
What’s more, Wellspring’s director of nursing trains our CNAs to recognize signs their client—even if the client receives only non-medical services—may need medical care.
Will we be assured of having the same caregiver all the time?
Continuity is key in personal care. Wellspring Personal Care understands the importance of having a consistent caregiver to build trust and provide stable care. Too many people who hire home care agencies complain of a “revolving door” of caregivers. At Wellspring, each client is assigned a caregiver who becomes an important part of the care team.
Who supervises the caregivers?
All of our caregivers are trained and supervised by our director of nursing.
Are your caregivers vaccinated and boosted for COVID?
Yes. We adhere to rigorous health standards to ensure everyone’s safety. That includes vaccinations and infection control procedures.
For more detailed insights into how Wellspring Personal Care specifically addresses these questions, please contact us. We would be honored to serve you.